Gives guests an intuitive experience with booking recommendations based on their preferences and your availability.
Want to take
your medspa a cut
above the competition?
An all-in-one solution for appointment scheduling,
online booking,
client management, marketing, point of sale, and more.
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Why we’re number one
Zenoti handles every aspect of your business, so you can focus on the big picture.
Explore our best features...
Online Booking & Appointments
Zenoti online booking technology ensures the appointment book is fully optimized. It’s like having your best receptionist 24/7.
Reduces bounces & avoids schedule gaps.
Supports complex requirements.
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Digital Forms
Increase efficiency and ensure safety by empowering guests to fill out forms from their personal devices ahead of appointments.
Stored in a centralized, HIPAA compliant database.
Eliminates the need for physical storage.
Aids with information sharing across multiple locations.
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Billing & Payments
An integrated solution that effortlessly and securely automates your backend and enables touchless mobile payment options.
Reduces POS errors and eliminates double entries.
Provides Auto-Pay capabilities for a completely automated checkout experience.
Delivers invoice mirroring for a transparent billing process.
Creates a consistent operational experience across multiple locations.
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Zenoti Go
A world-class elevated experience that’s smooth, intuitive and touchless. Guests walk in, enjoy your services, and leave with no lines or waiting.
Provides a modern mobile experience tailored to your brand elements.
Enables geo fencing for check-in prompts and guest arrival notifications.
Unlocks touchless mobile checkout, including payments with Auto-Pay and Self-Pay.
Pushes feedback requests and rebook prompts.
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Reporting & Analytics
Access critical insights and make faster, data-driven decisions with comprehensive and accurate reports that provide a full view into your entire business performance.
Allows customization by region or franchise to monitor segmented business performance and payroll.
Provides access to cross-departmental data to get a unified look into your brand and operations.
Delivers a deeper understanding of how guests feel about your services.
Supports your unique needs and access permissions.
Smart Marketing
A marketing engine that fills your appointment book through automated email and text (SMS) campaigns.
Uses deep-dive analytics to personalize campaigns with the right offers and promotions per customer segments.
Sends daily campaigns that align with empty appointment book slots.
Manages content based on service and employee availability.
Delivers a seamless experience with webstore integration.
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Employee Scheduling
An intuitive dashboard which maximizes employee utilization by enabling you to set schedules from one centralized location.
Recognizes different needs and employee roles.
Fulfils customer requests for specific employees.
Improves efficiency and cuts costs by scheduling based on demand.
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Other features medspas love
Inventory
Gain real-time insight into product usage, daily demand, and stock availability across all locations to enable smooth operations and easier product management.
Pushes alerts according to stock levels and needs.
Integrates with vendor ERP systems to automate order management.
Compares projected usage with actual to pinpoint areas of waste or possible theft.
Responds to demand and shortages to ensure a guest never leaves empty-handed.
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Customer Mobile App (CMA)
Extend your brand beyond your centers, to customers' fingertips.
Eliminates front desk lines, paper forms, shared devices, and unnecessary interactions over phone calls or in person.
Allows customers to effortlessly book, fill appointment forms, check-in/check-out, and more.
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Zenoti Connect
An integrated communication system to engage with customers through text and SMS messaging.
Provides access to guests in real-time.
Increases retention rates, reduces no-shows, and replaces cancellations.
Ensures guests get a response outside of business hours with auto-reply capabilities.
Accepts multi-user functionality.
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Feedback & Reviews
Grow your brand reputation online and win back unhappy customers with an intuitive feedback management system.
Turns a negative customer experience into a positive one.
Drives employee growth.
Provides a real-time brand pulse.
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20,000+ businesses in over
50 countries trust our
software.
“Zenoti digital forms enable our therapists to focus on the customer without worrying about the paperwork, resulting in superior customer experience.”
Denise Keeler,
COO, Orange twist
“We chose Zenoti because of the robust features that they had. We are a membership based program, people would want to use that memership at multiple locations. Zenoti actually enables us to do that, other systems were just clunky.”
Harvey Hillyer,
Co owner, Dermani Medspa
“We were utilizing three different software platforms when we first started CST. It was very clunky, lot of paper forms etc. Our network has grown enormously in the last three years. We now have about 45-50 franchises all around Australia and when we were looking for a new partner in this space we very much has a specific shopping list of what we needed.Our operations manager discovered Zenoti and did a whole research on the platform and the organization and it just seemed to be a natural fit for what we wanted to do for the global side of the business.”
Carol Morgan,
Director and COO, Cosmetic skin therapies