Gives guests an intuitive experience with booking recommendations based on their preferences and your availability.
Why we’re number one
Zenoti handles every aspect of your business, so you can focus on the big picture.
Explore our best features
Multiple channels, one booking system
The Zenoti salon appointment booking system ensures your appointment book is fully optimized. It’s like having your best receptionist in place 24/7. This feature:
Reduces bounces and avoids schedule gaps.
With the online booking app, customers can make an appointment on their phone or tablet anytime.
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Automated booking and scheduling system
Our salon online booking system suggests optimal appointment times – faster than your best receptionist. This feature:
Suggest appointment times even when services are not back-to-back
Quickly handles things like resource checks on room and equipment availability
Easily finds a popular provider's next availability, even if it's weeks out
Online appointment scheduling for salons is convenient for guests and staff alike.
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Manage complex booking requirements easily
Built-in logic handles multiple constraints for customized bookings. With its online booking system for salons, the Zenoti platform enables:
Easy bookings for couples, small groups, and large groups with more than 20 members
Booking of services in a custom order (color before cut, for example)
Booking of providers during their customer’s processing time
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Maximize profitability, enforce SOPs
Our salon appointment scheduling software maximizes provider utilization while honoring SOPs to ensure employee satisfaction and optimized customer experiences. With this feature, you can:
Avoid unusable gaps in the appointment book
Allow (or restrict) double bookings
Book appointments that extend past a provider's shift
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Billing and Payments
Effortlessly and securely automate your backend and enable touchless mobile payment options. This feature:
Reduces POS errors and eliminates double entries.
Provides Auto-Pay capabilities for a completely automated checkout experience.
Delivers invoice mirroring for a transparent billing process.
Creates a consistent operational experience across multiple locations.
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Reporting and Analytics
Access critical insights and make faster data-driven decisions with accurate reports that provide a full view of performance for your entire business. This feature:
Allows customization by region or franchise to monitor segmented business performance and payroll.
- Provides access to cross-departmental data for a unified look into your brand and operations.
Delivers a deeper understanding of guest opinions on your services.
Supports your unique needs and access permissions.
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Salon Marketing Tool
The software fills your appointment book through automated email and text (SMS) campaigns. This feature:
Uses deep-dive analytics to personalize campaigns with offers and promotions based on customer segments.
Sends daily campaigns that align with empty appointment book slots.
Manages content based on service and employee availability.
Delivers a seamless experience with webstore integration.
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Employee Scheduling
The intuitive dashboard maximizes employee utilization by enabling you to set schedules from a single centralized location. The software:
Recognizes different needs and employee roles.
Fulfils customer requests for specific employees.
Improves efficiency and cuts costs by scheduling based on demand.
As you research salon scheduling programs for your business, check out the advantages Zenoti offers.
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Other features salons love
Inventory
Gain real-time insight into product usage, daily demand, and stock availability across all locations for smooth operations and easier product management. This feature:
Pushes alerts based on stock levels and needs.
Integrates with vendor ERP systems to automate order management.
Compares projected usage with actual to pinpoint areas of waste or possible theft.
Helps you restock bestselling items faster.
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Customer Mobile App
Extend your brand beyond your centers, to your customers’ fingertips. The customer mobile app:
Eliminates front desk lines, paper forms, shared devices, and needless interactions on the phone or in person.
Allows customers to effortlessly book, fill out appointment forms, check in, check out, and more.
Ask about the Zenoti salon appointment app, custom-branded for your business.
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Zenoti Connect
An integrated communication system enables your salon to engage with customers through text and SMS messaging. This auto reply-enabled feature:
Provides access to guests in real-time.
Boosts guest retention, reduces no-shows, and replaces cancellations.
Ensures guests get a response outside of business hours.
Accepts multi-user functionality.
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Feedback and Reviews
Grow brand reputation online and win back unhappy customers with an intuitive feedback management system. This feature:
Provides your salon with opportunities to salvage negative customer experiences.
Fosters employee growth.
Provides a real-time brand pulse.
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30,000+ businesses in more than 50 countries trust Zenoti.
Free three-channel support
Our services team works with you to migrate your data and transition your employees, so you can quickly deploy the full power of Zenoti and make the most of its features.
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