Gives guests an intuitive experience with booking recommendations based on their preferences and your availability.
Why we’re number one
Zenoti handles every aspect of your business, so you can focus on the big picture.
Explore our best features...
Online Booking & Appointments
Zenoti online booking technology ensures the appointment book is fully optimized. It’s like having your best receptionist 24/7.
Reduces bounces & avoids schedule gaps.
Supports complex requirements.
Zenoti Go
A world-class elevated experience that’s smooth, intuitive and touchless. Guests walk in, enjoy your services, and leave with no lines or waiting.
Provides a modern mobile experience tailored to your brand elements.
Enables geo fencing for check-in prompts and guest arrival notifications.
Unlocks touchless mobile checkout, including payments with Auto-Pay and Self-Pay.
Pushes feedback requests and rebook prompts.
Billing & Payments
An integrated solution that effortlessly and securely automates your backend and enables touchless mobile payment options.
Reduces POS errors and eliminates double entries.
Provides Auto-Pay capabilities for a completely automated checkout experience.
Delivers invoice mirroring for a transparent billing process.
Creates a consistent operational experience across multiple locations.
Reporting & Analytics
Access critical insights and make faster, data-driven decisions with comprehensive and accurate reports that provide a full view into your entire business performance.
Allows customization by region or franchise to monitor segmented business performance and payroll.
Provides access to cross-departmental data to get a unified look into your brand and operations.
Delivers a deeper understanding of how guests feel about your services.
Supports your unique needs and access permissions.
Smart Marketing
A marketing engine that fills your appointment book through automated email and text (SMS) campaigns.
Uses deep-dive analytics to personalize campaigns with the right offers and promotions per customer segments.
Sends daily campaigns that align with empty appointment book slots.
Manages content based on service and employee availability.
Delivers a seamless experience with webstore integration.
Employee Scheduling
An intuitive dashboard which maximizes employee utilization by enabling you to set schedules from one centralized location.
Recognizes different needs and employee roles.
Fulfils customer requests for specific employees.
Improves efficiency and cuts costs by scheduling based on demand.
Other features spas love
Inventory
Gain real-time insight into product usage, daily demand, and stock availability across all locations to enable smooth operations and easier product management.
Pushes alerts according to stock levels and needs.
Integrates with vendor ERP systems to automate order management.
Compares projected usage with actual to pinpoint areas of waste or possible theft.
Responds to demand and shortages to ensure a guest never leaves empty-handed.
Customer Mobile App (CMA)
Extend your brand beyond your centers, to customers' fingertips.
Eliminates front desk lines, paper forms, shared devices, and unnecessary interactions over phone calls or in person.
Allows customers to effortlessly book, fill appointment forms, check-in/check-out, and more.
Zenoti Connect
An integrated communication system to engage with customers through text and SMS messaging.
Provides access to guests in real-time.
Increases retention rates, reduces no-shows, and replaces cancellations.
Ensures guests get a response outside of business hours with auto-reply capabilities.
Accepts multi-user functionality.
Feedback & Reviews
Grow your brand reputation online and win back unhappy customers with an intuitive feedback management system.
Turns a negative customer experience into a positive one.
Drives employee growth.
Provides a real-time brand pulse.
12,000+ businesses in over
50 countries trust our
software.
“As a salon and spa brand striving to be best in class, we are completely focused on reopening in a profound way. The most critical part of this is ensuring the health and safety standards are paramount for our team and guests alike. Our intention is for our guests to understand that no stone is unturned relative to their safety in our spaces. Equally important is our utilization of touchless technology that offers our guests a safe, comfortable and convenient experience from check-in to check-out.”
Scott Missad,
CEO, Gene Juarez Salons & Spas
“Staying ahead of the competition has been easy with Zenoti as our technology partner. We developed a strong, well-crafted loyalty program that helps our customers make the most of our services and Smart Marketing generated sales at a critical point in our COVID recovery.”
Roxana Pintilie,
Founder, Warren Tricomi
“We transitioned to Zenoti to help us achieve very aggressive expansion plans. They really understand our business and this reflects in the software. Our franchisors’ needs are met and corporate staff has the tools they need to succeed to manage and grow our network. The Zenoti team and technology, they’re a winning combination and I’m excited to have them as our technology partner.”
Allie Mallad,
Founder & CEO, Massage Green